All returns require an RMA number before shipment to Kilews West. Product must be returned freight prepaid, in its’ original packaging and include all accessories, parts sheets, and manuals. Product must be in original, re-saleable condition to be accepted for return. A re-stocking charge may apply.  Ship returns, freight prepaid, to the following address. Please […]

Please ship repairs freight prepaid to the below address ‘Attn: Repair Dept’. Be sure to include a packing slip with contact information and any details pertaining to the required repair (eg. symptoms, for calibration, etc). You will be contacted with a repair estimate before proceeding unless otherwise pre-arranged. Kilews West USA 7368 Commercial Circle Fort […]

We reserve the right to refuse any order based on a quotation or published pricing error. Prices are subject to change without notice. All shipping costs (and export costs, if applicable) are the responsibility of the purchaser. We will ship collect via any carrier that services our pick-up area if you provide us with your […]

You may use Visa, Mastercard, or American Express to purchase product from Kilews West. For your own security, please phone or fax the credit card information to us – do not send by e-mail.  We also offer net 30 day terms to companies that qualify. If you would like to open an account with Kilews […]

Want to know more about the warranty included with your Kilews West purchase? Click the following link to view our outstanding warranty terms. View the Kilews West Warranty Card here.