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SERVICES

SERVICE OVERVIEW

Return Sign for Kilews Web(60

Returns

All returns require an RMA number before shipment to Kilews West. Product must be returned freight prepaid, in its’ original packaging and include all accessories, parts sheets, and manuals. Product must be in original, re-saleable condition to be accepted for return. A re-stocking charge may apply.  Ship returns, freight prepaid, to the following address. Please […]

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Repair Sign for Kilews Web(2)

Repairs

Please ship repairs freight prepaid to the below address ‘Attn: Repair Dept’. Be sure to include a packing slip with contact information and any details pertaining to the required repair (eg. symptoms, for calibration, etc). You will be contacted with a repair estimate before proceeding unless otherwise pre-arranged. Kilews West USA 6945 NW LTC Parkway […]

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Pricing & Shipping Sign for Kilews Web

Pricing and Shipping

We reserve the right to refuse any order based on a quotation or published pricing error. Prices are subject to change without notice. All shipping costs (and export costs, if applicable) are the responsibility of the purchaser. We will ship collect via any carrier that services our pick-up area if you provide us with your […]

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Payment Terms Sign for Kilews Web

Payment Terms

You may use Visa, Mastercard, or American Express to purchase product from Kilews West. For your own security, please phone or fax the credit card information to us – do not send by e-mail.  We also offer net 30 day terms to companies that qualify. If you would like to open an account with Kilews […]

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Warranty Sign for Kilews Web

Warranty

Want to know more about the warranty included with your Kilews West purchase? Click the following link to view our outstanding warranty terms. View the Kilews West Warranty Card here.

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